Terms and Conditions

Last updated: August 07, 2025

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote.

  • Country refers to: United Kingdom

  • Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Mbotology.

  • Device means any device that can access the Service such as a computer, a phone, or a tablet.

  • Service refers to the Website and all digital marketing and AI automation services offered.

  • Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company.

  • Third-party Social Media Service refers to any platforms (including Instagram, WhatsApp, Facebook, etc.) not owned by the Company, but integrated into the Service.

  • Website refers to Mbotology, accessible from https://www.mbotology.com

  • You means the individual or business accessing or using the Service.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and form the agreement between You and the Company. By accessing or using the Service, You agree to be bound by these Terms.

If You do not agree to these Terms, You may not access the Service.

You must be at least 18 years old to use this Service.

Services We Provide

Mbotology offers AI-powered automation, chatbots, and digital marketing tools for small to medium-sized businesses. These services are tailored but may be built using third-party APIs or platforms.

We reserve the right to refuse service or terminate accounts that violate these Terms.

Intellectual Property

All content, code, branding, and materials created for clients remain the intellectual property of the Company unless otherwise agreed in writing.

Clients are granted a non-exclusive, non-transferable license to use the delivered tools for their own business operations.

Payments and Refunds

All services are subject to upfront payment unless otherwise agreed.

Due to the digital and custom nature of the service, no refunds are offered once development or setup begins.

Our Service may include links or integrations with third-party websites or tools.

We have no control over the content, privacy policies, or practices of any third-party sites and assume no responsibility for them.

Limitations of Liability

To the fullest extent permitted by law, the Company is not liable for:

  • Loss of revenue, data, or goodwill
  • Errors caused by third-party services (e.g. Instagram API changes)
  • Misuse of automation tools by the Client

In any case, our total liability shall not exceed the amount paid by You for the Service in the past 3 months.

Disclaimers

All services are provided “as-is” and “as-available”.

We do not guarantee specific outcomes, platform reach, or engagement metrics. Client success depends on many external factors including content, niche, and audience behavior.

Platform Responsibility

Client is responsible for ensuring their use of AI bots and automations complies with the terms of the platforms they are used on (e.g. Instagram, WhatsApp).

We are not liable for account bans, shadowbans, or suspensions resulting from violation of platform rules.

Confidentiality

We do not share your data, strategies, or proprietary documents with anyone outside of your project.

Any access to sensitive data (e.g., client FAQs, files) will be handled securely and confidentially.

Termination

We reserve the right to suspend or terminate access to our Service if You violate these Terms or act in a way that could harm our reputation or systems.

Changes to These Terms

We may update these Terms at any time. Material changes will be notified on the Website.

By continuing to use the Service, You agree to any updated Terms.

Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: